Incidents | Nanite Hosting LLC Incidents reported on status page for Nanite Hosting LLC https://status.nanitehosting.com/ https://d1lppblt9t2x15.cloudfront.net/logos/497821c015f144e69313529878fd3da6.png Incidents | Nanite Hosting LLC https://status.nanitehosting.com/ en NYC VPS Node-1 went down https://status.nanitehosting.com/ Thu, 17 Jul 2025 15:12:42 +0000 https://status.nanitehosting.com/#a57c926508982d7d2fe68da5f30ed815304520a3b9517a301b0d93cf36485660 NYC VPS Node-1 went down NYC VPS Node-1 recovered https://status.nanitehosting.com/ Thu, 17 Jul 2025 14:45:21 +0000 https://status.nanitehosting.com/#2e5921055d1809b6c1655373e36bda40c63c91b0b8614986f3eea80d7e535240 NYC VPS Node-1 recovered NYC VPS Node-1 went down https://status.nanitehosting.com/ Thu, 17 Jul 2025 14:42:44 +0000 https://status.nanitehosting.com/#2e5921055d1809b6c1655373e36bda40c63c91b0b8614986f3eea80d7e535240 NYC VPS Node-1 went down NYC VPS Node-1 recovered https://status.nanitehosting.com/ Thu, 17 Jul 2025 14:09:21 +0000 https://status.nanitehosting.com/#da8fd7f786e6fcbe93dd802401c37b6f4459f58ab3f5cb257444d627d58fa42d NYC VPS Node-1 recovered Billing Portal recovered https://status.nanitehosting.com/ Mon, 14 Jul 2025 22:28:59 +0000 https://status.nanitehosting.com/#5065b16e7c4a174945d1a3cf051802136581d24f5227b0fe5145841118ff8237 Billing Portal recovered Evocative EWR1 - New York recovered https://status.nanitehosting.com/ Mon, 14 Jul 2025 22:22:26 +0000 https://status.nanitehosting.com/#d2e8716a64e48a977bfdbfbea5c74ce73147bf011afbfe171f81a136dc961bf4 Evocative EWR1 - New York recovered Billing Portal went down https://status.nanitehosting.com/ Mon, 14 Jul 2025 21:57:35 +0000 https://status.nanitehosting.com/#5065b16e7c4a174945d1a3cf051802136581d24f5227b0fe5145841118ff8237 Billing Portal went down Evocative EWR1 - New York went down https://status.nanitehosting.com/ Mon, 14 Jul 2025 21:55:45 +0000 https://status.nanitehosting.com/#d2e8716a64e48a977bfdbfbea5c74ce73147bf011afbfe171f81a136dc961bf4 Evocative EWR1 - New York went down Billing Portal recovered https://status.nanitehosting.com/ Thu, 10 Jul 2025 00:47:29 +0000 https://status.nanitehosting.com/#2536596921e044a33c55a34ea130a788a4089fac72033f56b3d6986fcd333be1 Billing Portal recovered Billing Portal went down https://status.nanitehosting.com/ Thu, 10 Jul 2025 00:38:29 +0000 https://status.nanitehosting.com/#2536596921e044a33c55a34ea130a788a4089fac72033f56b3d6986fcd333be1 Billing Portal went down Billing Portal recovered https://status.nanitehosting.com/ Wed, 09 Jul 2025 11:37:15 +0000 https://status.nanitehosting.com/#3f9bc8494d393a17d57ac00a3acccded50c99e40b4d5548641353d7efa89e80f Billing Portal recovered Billing Portal went down https://status.nanitehosting.com/ Wed, 09 Jul 2025 11:29:28 +0000 https://status.nanitehosting.com/#3f9bc8494d393a17d57ac00a3acccded50c99e40b4d5548641353d7efa89e80f Billing Portal went down VPS Panel recovered https://status.nanitehosting.com/ Sat, 28 Jun 2025 23:25:40 +0000 https://status.nanitehosting.com/#cfcae87850c7b83bb9324a655882d35a7ed422a52d619136a766841bee9de261 VPS Panel recovered VPS Panel went down https://status.nanitehosting.com/ Sat, 28 Jun 2025 21:34:38 +0000 https://status.nanitehosting.com/#cfcae87850c7b83bb9324a655882d35a7ed422a52d619136a766841bee9de261 VPS Panel went down NYC VPS Node-1 went down https://status.nanitehosting.com/ Thu, 26 Jun 2025 16:02:41 +0000 https://status.nanitehosting.com/#da8fd7f786e6fcbe93dd802401c37b6f4459f58ab3f5cb257444d627d58fa42d NYC VPS Node-1 went down NYC VPS Node-1 recovered https://status.nanitehosting.com/ Thu, 26 Jun 2025 06:10:46 +0000 https://status.nanitehosting.com/#05dabf95b4b2a78da8f49f030796b3d8e82379041c46dc978015a0e19c90de70 NYC VPS Node-1 recovered NYC VPS Node-1 went down https://status.nanitehosting.com/ Thu, 26 Jun 2025 06:08:09 +0000 https://status.nanitehosting.com/#05dabf95b4b2a78da8f49f030796b3d8e82379041c46dc978015a0e19c90de70 NYC VPS Node-1 went down Elevated CPU Load on Node-1 https://status.nanitehosting.com/incident/606761 Mon, 23 Jun 2025 01:21:00 -0000 https://status.nanitehosting.com/incident/606761#393a68ec3f24fa2891b00889c4f5ea8db05ebd049f7a56c3b90334524b483395 We’ve successfully identified the root cause of the elevated CPU load on core-vps01. The issue stemmed from an abnormally high workload generated by a misbehaving tenant VM. We have taken action to isolate and resolve the problem, and implemented updated workload monitoring to mitigate similar cases in the future. Performance on Node-1 has since stabilized and affected VPS clients should see full restoration of normal performance. We’ll continue to monitor the system closely to ensure stability. Thank you for your patience as we worked through this. Elevated CPU Load on Node-1 https://status.nanitehosting.com/incident/606761 Mon, 23 Jun 2025 01:21:00 -0000 https://status.nanitehosting.com/incident/606761#393a68ec3f24fa2891b00889c4f5ea8db05ebd049f7a56c3b90334524b483395 We’ve successfully identified the root cause of the elevated CPU load on core-vps01. The issue stemmed from an abnormally high workload generated by a misbehaving tenant VM. We have taken action to isolate and resolve the problem, and implemented updated workload monitoring to mitigate similar cases in the future. Performance on Node-1 has since stabilized and affected VPS clients should see full restoration of normal performance. We’ll continue to monitor the system closely to ensure stability. Thank you for your patience as we worked through this. NYC VPS Node-1 recovered https://status.nanitehosting.com/ Sun, 22 Jun 2025 23:15:51 +0000 https://status.nanitehosting.com/#63b7540c3be19d862a75883e11d030fa5e1ba112b8e5c56bf3bfb2750ff45401 NYC VPS Node-1 recovered NYC VPS Node-1 went down https://status.nanitehosting.com/ Sun, 22 Jun 2025 23:10:12 +0000 https://status.nanitehosting.com/#63b7540c3be19d862a75883e11d030fa5e1ba112b8e5c56bf3bfb2750ff45401 NYC VPS Node-1 went down Elevated CPU Load on Node-1 https://status.nanitehosting.com/incident/606761 Sat, 21 Jun 2025 09:20:00 -0000 https://status.nanitehosting.com/incident/606761#d33feb423057e12e4e50e667404d36f26144943f9d25983816ee55889885ba8d We're currently investigating an issue affecting Compute Node core-vps01, which is experiencing abnormally high CPU usage. This is causing degraded performance for some VPS clients, including slow VM response times and potential delays in network or I/O tasks. Our infrastructure team is actively analyzing the root cause, which may be related to a burst workload or a misbehaving tenant VM. Updates will follow as we progress through mitigation. Impact: Clients hosted on core-vps01 may experience slow VM performance. Control panel access and dashboard usage remain unaffected. Elevated CPU Load on Node-1 https://status.nanitehosting.com/incident/606761 Sat, 21 Jun 2025 09:20:00 -0000 https://status.nanitehosting.com/incident/606761#d33feb423057e12e4e50e667404d36f26144943f9d25983816ee55889885ba8d We're currently investigating an issue affecting Compute Node core-vps01, which is experiencing abnormally high CPU usage. This is causing degraded performance for some VPS clients, including slow VM response times and potential delays in network or I/O tasks. Our infrastructure team is actively analyzing the root cause, which may be related to a burst workload or a misbehaving tenant VM. Updates will follow as we progress through mitigation. Impact: Clients hosted on core-vps01 may experience slow VM performance. Control panel access and dashboard usage remain unaffected. VPS Panel recovered https://status.nanitehosting.com/ Sat, 21 Jun 2025 01:38:11 +0000 https://status.nanitehosting.com/#e22fddae96780041ec5d76cfc4caa4c6e463ff9c32c7635b48ce57a4850b4baf VPS Panel recovered VPS Panel went down https://status.nanitehosting.com/ Sat, 21 Jun 2025 01:29:09 +0000 https://status.nanitehosting.com/#e22fddae96780041ec5d76cfc4caa4c6e463ff9c32c7635b48ce57a4850b4baf VPS Panel went down NYC VPS Node-1 recovered https://status.nanitehosting.com/ Tue, 10 Jun 2025 11:46:58 +0000 https://status.nanitehosting.com/#2b22f4e74454c6cbcf8880a8aeea991b898eb530fdb8b280ca263c6ce693335a NYC VPS Node-1 recovered NYC VPS Node-1 went down https://status.nanitehosting.com/ Mon, 09 Jun 2025 20:58:32 +0000 https://status.nanitehosting.com/#2b22f4e74454c6cbcf8880a8aeea991b898eb530fdb8b280ca263c6ce693335a NYC VPS Node-1 went down Client Portal Slow Loads https://status.nanitehosting.com/incident/564540 Sun, 18 May 2025 23:11:00 -0000 https://status.nanitehosting.com/incident/564540#04b2ac4f793289b4751efa650d3adae769406b46b29ae287b98365b302be8002 We have Resolved This matter. Client Portal Slow Loads https://status.nanitehosting.com/incident/564540 Wed, 14 May 2025 17:01:00 -0000 https://status.nanitehosting.com/incident/564540#0efa6548a9bb4865a414154bdc2d88bc88c0c504a04e667180eecfabc573b909 We’re currently investigating reports from some users experiencing slow loading times on the client portal. The issue is related to increased latency in one of our internal services. Our team is working to resolve it as quickly as possible, and performance should return to normal shortly. Control Panel Connectivity https://status.nanitehosting.com/incident/564133 Wed, 14 May 2025 03:35:00 -0000 https://status.nanitehosting.com/incident/564133#ca1993706d20bdc91af46ab3a751ce8070d0cf47035899af5a1400bf7ca98550 The Control Server’s host node overheated and caused downtime. Extra fans were added to cool it down, and service was restored within minutes. New York Node-1 Reset https://status.nanitehosting.com/incident/557874 Wed, 07 May 2025 17:00:19 +0000 https://status.nanitehosting.com/incident/557874#017679ef513dcaf3c8587b94ae909bce150957b870699b64a2a90ca17a13e70d Maintenance completed New York Node-1 Reset https://status.nanitehosting.com/incident/557874 Wed, 07 May 2025 17:00:19 +0000 https://status.nanitehosting.com/incident/557874#017679ef513dcaf3c8587b94ae909bce150957b870699b64a2a90ca17a13e70d Maintenance completed New York Node-1 Reset https://status.nanitehosting.com/incident/557874 Wed, 07 May 2025 05:51:52 -0000 https://status.nanitehosting.com/incident/557874#8c3e916dd94d51578d822cc62e0403457a7b3f8baab42f61a0fb4944bbe630d7 Hello Nanite users and viewers, We’ve identified a critical performance issue affecting our New York Node-1. To fully resolve this, we will be performing a complete node reset. We understand the inconvenience this may cause and sincerely apologize for the disruption. The good news: with our transition to the new control panel, these issues will be permanently addressed, ensuring a smoother and more reliable hosting experience moving forward. Thank you for your patience and continued trust in Nanite Hosting — Your Partner in Hosting New York Node-1 Reset https://status.nanitehosting.com/incident/557874 Wed, 07 May 2025 05:51:52 -0000 https://status.nanitehosting.com/incident/557874#8c3e916dd94d51578d822cc62e0403457a7b3f8baab42f61a0fb4944bbe630d7 Hello Nanite users and viewers, We’ve identified a critical performance issue affecting our New York Node-1. To fully resolve this, we will be performing a complete node reset. We understand the inconvenience this may cause and sincerely apologize for the disruption. The good news: with our transition to the new control panel, these issues will be permanently addressed, ensuring a smoother and more reliable hosting experience moving forward. Thank you for your patience and continued trust in Nanite Hosting — Your Partner in Hosting New York Node-1 Reset https://status.nanitehosting.com/incident/557874 Wed, 07 May 2025 04:15:19 -0000 https://status.nanitehosting.com/incident/557874#8c3e916dd94d51578d822cc62e0403457a7b3f8baab42f61a0fb4944bbe630d7 Hello Nanite users and viewers, We’ve identified a critical performance issue affecting our New York Node-1. To fully resolve this, we will be performing a complete node reset. We understand the inconvenience this may cause and sincerely apologize for the disruption. The good news: with our transition to the new control panel, these issues will be permanently addressed, ensuring a smoother and more reliable hosting experience moving forward. Thank you for your patience and continued trust in Nanite Hosting — Your Partner in Hosting New York Node-1 Reset https://status.nanitehosting.com/incident/557874 Wed, 07 May 2025 04:15:19 -0000 https://status.nanitehosting.com/incident/557874#8c3e916dd94d51578d822cc62e0403457a7b3f8baab42f61a0fb4944bbe630d7 Hello Nanite users and viewers, We’ve identified a critical performance issue affecting our New York Node-1. To fully resolve this, we will be performing a complete node reset. We understand the inconvenience this may cause and sincerely apologize for the disruption. The good news: with our transition to the new control panel, these issues will be permanently addressed, ensuring a smoother and more reliable hosting experience moving forward. Thank you for your patience and continued trust in Nanite Hosting — Your Partner in Hosting VPS Panel Connectivity https://status.nanitehosting.com/incident/528143 Fri, 14 Mar 2025 17:49:00 -0000 https://status.nanitehosting.com/incident/528143#2c1475e6584db8e5e25757e91c7817ac2d7a1ebf4a423b3e20d05e301b945474 We have found the cause of the issue and have implemented a fix. VPS Panel Connectivity https://status.nanitehosting.com/incident/528143 Fri, 14 Mar 2025 17:25:00 -0000 https://status.nanitehosting.com/incident/528143#f3de9ca8b56610820b055a10b08ab87a0aba4f214abfc4699ed500ad8864fbf8 Our team is still actively investigating the VPS panel connectivity issue. We are working diligently to identify the root cause and implement a resolution. We will share further updates as soon as we have more information. Thank you for your continued patience and understanding. VPS Panel Connectivity https://status.nanitehosting.com/incident/528143 Fri, 14 Mar 2025 09:17:00 -0000 https://status.nanitehosting.com/incident/528143#57329a073e77f496052fa4194a4089dc3d6496a78cd6f2b0bcebe906dd409101 We are aware of an issue causing the VPS panel to be unavailable. Our team is actively investigating the problem and working to restore full functionality as soon as possible. We appreciate your patience and will provide updates as we make progress. Scheduled Maintenance (VPS Nodes) https://status.nanitehosting.com/incident/471897 Sun, 08 Dec 2024 01:10:03 +0000 https://status.nanitehosting.com/incident/471897#33a4efb6de283b83a59f942c0e9fc84a14102d0a8c1f2f3c8acf019fb8e2907f Maintenance completed Scheduled Maintenance (VPS Nodes) https://status.nanitehosting.com/incident/471897 Sat, 07 Dec 2024 23:10:03 -0000 https://status.nanitehosting.com/incident/471897#524cdda9f82e05617964baaf44fd43fb5a12338023b32ccb9131573f85b1990f We will be performing VPS Node Reboots to apply the latest security updates and optimizations. Each node reboot is expected to take approximately 5–10 minutes, during which services may experience brief interruptions. This routine maintenance is essential to ensure the reliability and security of our systems. We appreciate your patience and understanding as we work to keep everything running smoothly. If you have any questions or concerns, please don’t hesitate to reach out to our support team. VM Connectivity https://status.nanitehosting.com/incident/469888 Sat, 30 Nov 2024 20:48:00 -0000 https://status.nanitehosting.com/incident/469888#4105b9b2554d6995a8859a33196e64280f73a2d68b16eea6f1ddb4e157a8461d We have Resolved the issues. VM Connectivity https://status.nanitehosting.com/incident/469888 Fri, 29 Nov 2024 21:08:00 -0000 https://status.nanitehosting.com/incident/469888#5164fa7aa9e643c3d19daae8eae843c118d7b2e15eade13db7a5aba4c7d8c5a7 We have identified the root cause of the issue and are currently applying a fix. We expect the issue to be resolved shortly. Thank you for your patience and understanding as we work to restore full connectivity! VM Connectivity https://status.nanitehosting.com/incident/469888 Fri, 29 Nov 2024 20:49:00 -0000 https://status.nanitehosting.com/incident/469888#ac679a448c3b47aed8a60b078d7833cd0280cf27310b55b905df73f188402b76 We are aware of ongoing connectivity issues affecting some users. Our team is actively working to resolve these disruptions as quickly as possible. We appreciate your patience and will provide further updates as progress is made. Thank you for your understanding! Node Migration https://status.nanitehosting.com/incident/373352 Sat, 01 Jun 2024 00:55:00 +0000 https://status.nanitehosting.com/incident/373352#cfbe204b24441510ce15b3d2ad99210517e85723403096a19e4b6180280a9ab7 Maintenance completed Node Migration https://status.nanitehosting.com/incident/373352 Fri, 31 May 2024 23:22:00 -0000 https://status.nanitehosting.com/incident/373352#c58c849f24f5d7af42c15bdba6c39c5a605900f14ccfb08e3067b5ccdb66ff01 We will be migrating our 2 Nodes to a new rack. During this time, there will be a downtime of approximately 30 minutes to 1 hour. We apologize for any inconvenience this may cause and appreciate your understanding. VPS Nodes Offline https://status.nanitehosting.com/incident/372274 Tue, 21 May 2024 16:14:00 -0000 https://status.nanitehosting.com/incident/372274#39546e5b1c6955d3d4dd5341e869eef9cbd5ab2c98bef334f49da3385345285a This issue has been resolved VPS Nodes Offline https://status.nanitehosting.com/incident/372274 Tue, 21 May 2024 03:21:00 -0000 https://status.nanitehosting.com/incident/372274#4caae90d0398b4fbf14427bc0b60a487a297ab06a7b385f72a0a27874881b1c5 An emergency ticket has been pushed to our upstream providers. We are currently awaiting their response and will provide updates as they become available. Please bare with us VPS Nodes Offline https://status.nanitehosting.com/incident/372274 Mon, 20 May 2024 22:40:00 -0000 https://status.nanitehosting.com/incident/372274#77fb884ddad5e44eea2d6593b2b76f164d0f5ac345e5534d6d8682620941686b VPS Nodes are offline as our upstream did a maintenance causing our Ranges to br dropped their currently working on a fix we will continue to monitor this situation and work with our upstream. IP Range on NYC2 https://status.nanitehosting.com/incident/363767 Fri, 03 May 2024 03:25:00 -0000 https://status.nanitehosting.com/incident/363767#4208485493562a78f67637e81eb1614b08b033ceafe52052d4bed8c1522ba9ab Solved. IP Range on NYC2 https://status.nanitehosting.com/incident/363767 Thu, 02 May 2024 08:36:00 -0000 https://status.nanitehosting.com/incident/363767#5af6a0b1cdf9007a10b4fc4029f19e175104e142c51d5ebd45d1c0770b60b48c Hello, we are aware of the issues with NYC2 our current IP range has been dropped we are working currently on fixing this issue. Node Migration https://status.nanitehosting.com/incident/358222 Fri, 26 Apr 2024 16:59:51 +0000 https://status.nanitehosting.com/incident/358222#346f1134c30ebfedf7f547c313047514a65e7429170402cf9d6897804cc11a03 Maintenance completed Node Migration https://status.nanitehosting.com/incident/358222 Fri, 26 Apr 2024 16:59:51 -0000 https://status.nanitehosting.com/incident/358222#7ae8f5d5ca4d29402ad23897e5f4d43bfbefdcd7509306291596c648e7446059 Our upstream is currently setting up our new Half rack which we will be moving our nodes into. No ETA on when this will happen yet will give updates. Node Migration https://status.nanitehosting.com/incident/358222 Sun, 21 Apr 2024 06:17:23 -0000 https://status.nanitehosting.com/incident/358222#7ae8f5d5ca4d29402ad23897e5f4d43bfbefdcd7509306291596c648e7446059 Our upstream is currently setting up our new Half rack which we will be moving our nodes into. No ETA on when this will happen yet will give updates. Node Migration https://status.nanitehosting.com/incident/358222 Sat, 20 Apr 2024 13:59:00 -0000 https://status.nanitehosting.com/incident/358222#7ae8f5d5ca4d29402ad23897e5f4d43bfbefdcd7509306291596c648e7446059 Our upstream is currently setting up our new Half rack which we will be moving our nodes into. No ETA on when this will happen yet will give updates.