Previous incidents

July 2025
No incidents reported
June 2025
Jun 21, 2025
1 incident

Elevated CPU Load on Node-1

Degraded

Resolved Jun 22 at 07:21pm CST

We’ve successfully identified the root cause of the elevated CPU load on core-vps01. The issue stemmed from an abnormally high workload generated by a misbehaving tenant VM. We have taken action to isolate and resolve the problem, and implemented updated workload monitoring to mitigate similar cases in the future.

Performance on Node-1 has since stabilized and affected VPS clients should see full restoration of normal performance. We’ll continue to monitor the system closely to ensure stabil...

1 previous update

May 2025
May 14, 2025
1 incident

Client Portal Slow Loads

Degraded

Resolved May 18 at 05:11pm CST

We have Resolved This matter.

1 previous update

May 13, 2025
1 incident

Control Panel Connectivity

Resolved May 13 at 09:35pm CST

The Control Server’s host node overheated and caused downtime. Extra fans were added to cool it down, and service was restored within minutes.